We have more than 20 years of professional funeral service experience. All funeral service procedures comply with relevant regulations. Required documents, including death certificates, cremation permits, cemetery or crematorium bookings, funeral day arrangements, and follow-up documentation after cremation or burial, are all handled by our dedicated staff. Families may entrust the entire process to us with confidence.

All fees are clearly listed and transparently priced. Families may choose the most suitable service plan according to their needs.

Yes. We provide 24-hour service. In case of emergencies, you may contact us at 09 277 0718 or 021 913 668 at any time. Our staff will provide timely assistance.

Urns are available in various materials, including wood, stone, metal, and environmentally friendly options.
Headstones are mainly made of granite and are available in different colours and styles. Our staff will provide recommendations based on individual needs.

After learning of a passing, visiting the family home may be appropriate in some cases. However, arranging a viewing at the funeral home is often the best option to avoid disturbing the family. Family members and friends are welcome to make an appointment to view their loved one at our funeral home.

Many people feel unsure about what to say when expressing condolences. While no words can fully ease the pain of loss, sincere expressions of care are meaningful. It is acceptable to say that you do not know what to say. Avoid speculation or comments that may cause further distress. Listening quietly, offering a handshake, or a brief embrace can also express sympathy.

Generally, the front rows are reserved for family members. If you are not an immediate family member, please sit in the seats behind the reserved area.

Arriving on time is important. Please enter the venue quietly and respectfully. Mobile phones should be turned off or set to silent during the service. If you must take a call, please leave the area quietly.

There is no definite answer. Whether children attend depends on their age, maturity, and relationship with the deceased. If you decide to bring children, it is recommended to explain in advance what will happen and how they should behave during the service.

Sending flowers to the funeral home or family residence is an appropriate way to express condolences. In some cases, families may request donations to a designated charity instead of flowers, and such wishes should be respected. Providing meals or sending a sympathy card are also appropriate gestures.

Attire should be neat, formal, and respectful. Subdued colours are recommended. Please avoid casual, flashy, or revealing clothing.