Bringing your loved one home with dignity through professional international repatriation services.

Our Services

In life’s most difficult moments, we assist families in completing the final journey across borders.

Whether bringing a loved one home from New Zealand, or returning them to New Zealand from overseas, we provide a complete one-stop solution, including:

• International Repatriation of Human Remains
• International Transport of Ashes
• Overseas Consular & Documentation Coordination
• Air Freight & Customs Clearance Arrangements
• Full Chinese / English Communication Support

We manage every step with precision and compassion, ensuring full compliance with international regulations.

Process Overview

1. Consultation

Understanding destination requirements, timelines, and budget.

2. Documentation

Including but not limited to:

• Death Certificate
• Embalming Certificate
• Coffin Sealing Certificate
• Export Permit
• Consular Legalisation

3. Preparation

Professional embalming, preparation of the deceased, and coffin arrangement in compliance with airline standards.

4. Flight Arrangement

International flight coordination and full tracking and coordination throughout the journey

5. Arrival Coordination

Seamless handover with local funeral homes or family members.

Destinations Covered

We have extensive experience with destinations including:

🇨🇳 China (Beijing / Shanghai / Guangzhou / all provinces and cities)
🇭🇰 Hong Kong / 🇹🇼 Taiwan
🇸🇬 Singapore / 🇲🇾 Malaysia
🇦🇺 Australia
🌍 And other global destinations

Compliance & Regulations

International repatriation involves strict global regulations. We ensure:

• Compliance with airline transport regulations (IATA standards)
• Adherence to immigration and health requirements
• Proper legal documentation to avoid delays
  

Why Choose Us

• 🌿 Nearly 30 years of service experience (if applicable)
• 🌿 Strong understanding of cross-cultural procedures
• 🌿 Long-term cooperation with airlines and consulates
• 🌿 Transparent communication with no hidden fees
• 🌿 Emergency and expedited services available

Ashes Transport Information

Ashes transport is generally simpler but still requires compliance.

• Use of approved security-compliant containers
• Cremation Certificate required
• Available options:
  • Hand Carry
  • Air Freight

We will recommend the most suitable option based on destination requirements.

Need Immediate Assistance?

We are available 24/7 to support you.

📞 09 277 0718
📞 021 913 668